SmartAnalysis / SmartLicence Important Software Update

As part of ongoing security enhancement work, support for TLS 1.0 and 1.1 will be removed from the SmartAnalysis/SmartLicence platform.

Descartes must ensure they follow the industry standards on security and need to remain up to date with the latest technologies. Descartes will cease support for TLS1.0/1.1 in SmartAnalysis/SmartLicence on June 14, 2021.

Transport Layer Security (TLS) is the technology that encrypts data sent over the Internet, to keep it safe from hackers. TLS 1.0 and 1.1 are out-of-date protocols that do not support modern cryptographic algorithms and contain security vulnerabilities that may be exploited by attackers. The vast majority of encrypted Internet traffic is now over TLS 1.2.

What does this mean for you?

Digital Downloader and SoloPlus is designed to run on a Microsoft Windows operating system. This means that you must ensure you are using an operating system supported by Microsoft, which currently means Windows 8.1 or Windows 10. Please update your PC/laptop to Windows 8.1 or Windows 10, before June 14, 2021.

Updating to the latest version of the software and making sure you use a supported operating system, is the best way to ensure you can continue to use SmartAnalysis and SmartLicence from June, 14 2021.

DigitalDownloader can be downloaded from SmartAnalysis by following Help -> Software Downloads. The latest User Guide can be reached by clicking the Help icon found in the top right of SmartAnalysis.

Update your DigitalDownloader software to the latest version before June 14, 2021.

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